Unless explicitly stated on the documentation for a method, the accepted Web API call content types are:
Calls using any other content type (ex: text/plain) are not supported.
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APIs
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TeamDynamix.Api.Tickets.Ticket
TeamDynamix.Api.Tickets.Ticket.IsRichHtml
Indicates if the ticket description is rich-text or plain-text.
Data Type and Notes
Boolean
Editable
Value
true if the ticket description is rich-text; otherwise, false.