Whether a requestor should be created if an existing person with matching information cannot be found.
true if a requestor should be created
if an existing person with matching information cannot be found; otherwise, false.
On ticket creation, when a requestor UID is not provided, it will first attempt to match to a user or customer in the People database based on the requestor's email if it has been provided. This option governs if, after all else has failed, a new requestor should be created.
To use this option, the individual must have access to the TDPeople application in addition to the "Person: Create and modify individuals in the People database" permission. If a first name, last name, and/or email cannot be determined, the requestor record will not be created.